2024 Summary Report Published

Building on findings from the assessment’s 2023 baseline results, our 2024 report provides updates on progress and insights into direction and speed of travel nationally: Digital Maturity Assessment (DMA) 2024.

2024 Assessment Validation Underway

After successfully validating submissions with around half of all participating organisations in 2023, the DMA team is looking forward to discussing individual 2024 assessment results with leadership teams in the coming weeks. This year’s results validation exercise is focused on large score improvements, examples of best practise that could be shared across the sector, variances between different services, differences between management and workforce opinions, and variations of digital maturity among organisations belonging to the same health and social care system.

Events

Digital Maturity in Information Governance – Festival of Transformation

Information Governance (IG) is one of the first areas to reach digital maturity – but what does that look like in the real world? Join us on 20 March for an open discussion of how the level of digital maturity assessed resonates with those working in the field.

Digital Maturity Results – What You Did Next – Festival of Transformation

Insights from the Digital Maturity Assessment can inform strategy, help set priorities and develop policy at national and local level. What have you used it for? Join us for an informal conversation about using the DMA data on 17 April.

The Assessment Platform: New Features Spring 2025

We are pleased to announce a number of new features on the DMA platform:
• Coordinators can now manage teams, groups and collaborations centrally under ‘My Team’
• Staff Survey links can now be configured with custom tags tom allow analysis by segments
• Coordinators can now contribute to, and pick additional custom questions for the Staff Survey from a new library.

The Assessment Platform: Current Work in Progress

To provide a holistic, standardised tool for measuring progress in digitising health and social care, the team are working on integrating indicators of digital skill/confidence among the workforce into the digital maturity and staff survey elements of the assessment. Once live, the new capabilities will allow organisations to understand the role of those skills for their digital maturity, along with benefits realised (and benefits lost) as a result.

The Scottish DMA Model: 2025 Indicator Removals

Our review of results of the usefulness of assessment questions supports our decision to remove the following indicators from the Infrastructure section going forward:
• Software applications are appropriately licensed for use
• Business continuity and disaster recovery processes for all business-critical health and social care digital services are supported by adequate infrastructure
• All end user technology for health and social care professionals is adequately up to date.

The Scottish DMA Model: New Assessment Category – Innovation

One of the many benefits associated with operating digitally is the potential for rapid, low-cost innovation. Is the health and social care sector set up to embrace those opportunities? If so, is a picture of ‘what good looks like’ emerging? We’re looking forward to discussing those questions and more later this year in support of adding a category on innovation to the digital maturity assessment.

The Scottish DMA Model: Upcoming Digital Maturity Topics – AI

Prompted by the sector’s enthusiastic response to AI along with recent regulatory work, we’ll shortly begin considering the addition of this new topic to the assessment. As part if this, we’ll organise open workshops and consultations to make sure we’re covering everything that matters.

If you’d like to contribute or learn more on any of these areas, please get in touch at sg@dma.works.