Digital Maturity Assessment 2024 – Section Two
Progress Has Been Made
With the 2024 update to the SG/COSLA Digital Maturity Assessment, a steady but positive year-on-year trend is now visible for some sections of the assessment (E.g., Strategic Alignment, Leadership, Remote and Assistive Care and Transfers of Care).
Average progress in other areas (E.g., Leadership, Decision Support or Infrastructure) has been less obvious, and in some cases (E.g., Medicines Optimisation, Digital Channels), aggregate results have recorded a decline. Pending the outcome of our data validation exercise, submissions suggest that this is mostly the result of adjustments to a previous assessment response, or reflective of changes made to the question catalogue in order to maintain the relevance of the assessment.
[A bar chart comparing the scores across all sections for the 2019 and 2023 assessments.]
Further, trends indicated by year-on-year averages do not yet fully capture the actual pace of change because digital maturity varies so widely from organisation to organisation (more on this topic later).
[A bar chart comparing the scores of organisations reporting progress with the overall average across all sections for the 2024 assessment update.]
When focusing on the “Movers” among participating organisations (by examining the 2024 data excluding organisations with static or slightly decreasing scores), the effects of recent transformation work in areas such as Records, Assessments & Plans, Digital Channels and Infrastructure becomes more apparent.
[A bar chart comparing implementation plans in 2024 with 2023 by system type.]
Data on planned solutions within the health and social care landscape supports this insight as it suggests a focus on transformation work in Records, Assessments & Plans and Digital Channels.