Digital Maturity Assessment 2024 – Section Thirteen
Digital Maturity Varies Significantly Across the Scottish Healthcare and Social Care Landscape
As reported at the beginning of this section of the report, the variances between different organisations within the Scottish health and social care landscape is increasing. Analysis by assessment section illuminates further that this development is not limited to specific areas of digital maturity, but rathe that it affects practically all sections, and that it affects organisations at all score levels from the least to the most digitally mature.
[A bar chart comparing scores for different services with the overall national average by section.]
This is of some concern because it might constrain organisations’ ability to easily and efficiently share leanings and know-how from their own digital maturity journey with others. Moreover, operating at substantially different levels of digital maturity could constrain and decelerate integration of local healthcare and social care organisations, which in turn may result in inefficient delivery of care.
[A table illustrating that scores for participating organisations have varied substantially.]
Similar variances can also be observed between different service types, although here, the assessment sections ‘Orders & Results Management’ and ‘Transfers of Care’ appear particularly affected.
[A bar chart comparing average scores for different types of services.]
Breaking down data from the 2024 update to the assessment by different service types provides us with a view of their relative pace of change for the first time. Compared with the national average, Acute sits among the top performing services in the areas of ‘Remote and Assistive Care’ and ‘Transfers of Care’, while Mental Health outperforms the national average for ‘Skills and Competences’ along with ‘Transfers of Care’.
[A table illustrating how score variance amongst participating organisations has changed since 2023.]