Digital Maturity Assessment 2024 – Section Eleven
Workforce Accepting Digital Transformation, but Lacking Skills and Tools
Across Scotland, workforce attitude towards digital ways of working remains cautiously positive; on average, most staff survey participants felt that digital solutions contributed to their effectiveness and efficiency, and helped keep their workload manageable.
[A bar chart representing responses to the staff survey questions on benefit tracking.]
Although there has been some progress around topics like Information Governance, Systems and Clinical Safety, skills development programmes enabling digital ways of working remain inconsistent both from a leadership and workforce perspective.
Staff survey responses around digital processes supporting workforce administration, where available, indicate general acceptance among the workforce.
[A bar chart showing aggregated responses to questions about availability of skills development, and digital channels for the workforce.]